Ensure the staff follows procedures & processes, keeps documentation up to date and strive to always improve their ways of working. To find a customer service phone number in your country, please click a region and find your country. 1 was here. See who SciPlay Corporation has hired for this role. Challenge the status quo, making recommendations that will deliver business improvements. You will also service as a backup in the event there is Supervisor call off. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class. Must be able and willing to operate in a 24/7, shift work environment and step in and cover for Supervisor. Please contact customer service CLOSE. All Rights Reserved As SciPlayers – you are the engine behind our games and we cherish the fantastic work that you put in day after day. Apply for Online Customer Support at SciPlay Corporation Enter your email to apply with your existing LinkedIn profile, or to create a new one. In the December quarter, it earned 14 cents a share, up 250% year over year, on sales of $113.7 million, up 19%. Standard customer service requests should be addressed to cs.help@scpl.zendesk.com. Create KPI and SLA reporting as required. Works closely with Anti-Fraud/Operations Manager to ensure best business practices, conducing anti-fraud audits as required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Country/Region code. 61 292 5016 11 3618800. Scientific Games Corporation and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. Search for your issue. SG Home; Careers; Careers How We Play. SciPlay brings the most engaging and thrilling casino, casual and bingo mobile social games to audiences worldwide. The game payoffs are terrible and you can go weeks and months without winning anything. Sci 2 play provides custom eLearning design and development services from initial project scoping, to the design and development of the content, to the actual delivery of the course to the learners. Most importantly our games fund good causes like education, health and welfare, senior citizens, roads, bridges and the environment. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you. Sci 2 Play helps you to gamify your training, your classroom or your business. Apply on company website Save. Today is International Women’s Day, and this is the perfect opportunity for us to thank all of the magnificent women here at SciPlay. Excellent written and verbal communication skills, capable of explaining technical issues in a comprehensive manner. Remaining current with relevant guidelines and legislation such as Responsible Gaming Policy. العربية / Français. SciPlay in Cedar Falls is growing! Scientific Games Corporation and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. USA-NJ-EggHarbor-3133Fire United States of America. Our services can be configured to meet the individual needs of each customer. Scientific Games (SG) is a global leader focused on delivering an ever-expanding portfolio of lottery and gaming products and services to the world's government-regulated and government-sponsored entities. Country/Region. Customer Service Rep I SciPlay Corporation Egg Harbor Township, NJ 6 days ago Be among the first 25 applicants. Holds, declines, refunds, balance. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. Come check us out on April 22nd for a *socially distanced* open house and receive on-the-spot interviews for the below openings! Ability to handle multiple task/project simultaneously, Scientific Games Corporation and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. 21 89 10 70. You will be the “go to” individual, responsible for providing exceptional service to our Patrons. Proactively remaining current with internal customer service Standard Operating Procedures (SOPs).